Cyclopentane has a relatively low strain energy, something on the order of 6.5 kcal/mol more than cyclohexane (reference). In the case of ethane-1,2-diol, the strain energy in the 5-membered ring formed by hydrogen bonding will be even less because some of the $\ce{H-C-C-H}$ and $\ce{C-C-C-C}$ interactions that produce the strain in cyclopentane are no longer present; the oxygens don't have the hydrogens attached like a methylene group does and the hydrogen used in the hydrogen bond is also much smaller than a methylene group.
A typical $\ce{O-H..H}$ hydrogen bond can stabilize a system by ~7 kcal/mol (reference). So to form a 5-membered ring in ethane-1,2-diol and create a hydrogen bond it will cost something less than 6.5 kcal/mol to overcome the strain energy in the ring, but we get 7 kcal/mol back due to hydrogen bond formation - a net stabilization.
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